Terms of Service

1. Acceptance of Terms

By accessing or using zerocut.gg ("ZeroCut", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

ZeroCut is a donation platform that enables content creators to receive donations from their audience. We take zero platform fees on donations—you keep 100% of your earnings minus standard payment processing fees charged by Stripe or PayPal.

2. Eligibility

To use ZeroCut, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Comply with all applicable laws and regulations
• Provide accurate and complete information when creating your account

3. Account Registration

To use our services, you must create an account by providing your name, email address, and connecting a payment processor (Stripe or PayPal). You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your account information is accurate and up-to-date
• Notifying us immediately of any unauthorized access or security breaches

4. Services and Fees

4.1 Platform Fees

ZeroCut charges 0% platform fees on donations. You keep 100% of your earnings minus standard payment processing fees charged by Stripe or PayPal, which we have no control over.

4.2 Premium Features

Basic donation functionality is free forever. Premium features, including removing ZeroCut branding, Discord integrations, and advanced analytics, are available for a one-time lifetime fee of $50. Custom domains are available as a separate monthly add-on ($1/mo for Premium users, $5/mo for Basic users).

4.3 Payment Processing

All payments are processed securely through Stripe or PayPal. Payouts are handled directly by these payment processors and are subject to their terms and conditions. ZeroCut is not responsible for delays, fees, or issues related to payment processing by third-party providers.

5. Custom Domains

ZeroCut lets you connect your own domain name to your donation page. When you do this, visitors who go to your domain will see your ZeroCut page as if it were hosted there. By using a custom domain, you agree to everything in this section on top of the rest of these Terms.

5.1 Domain Ownership and DNS

You must own or have legitimate control over any domain you connect to ZeroCut. You are responsible for configuring your DNS records correctly, including any CNAME or A records we ask you to set up. If your DNS is misconfigured, your custom domain may not work, and we are not liable for downtime caused by DNS issues on your end.

You must not connect a domain that belongs to someone else, that infringes on a trademark, or that could reasonably be mistaken for another brand or person. If we receive a complaint about domain ownership or trademark infringement, we may disable your custom domain while the dispute is resolved.

5.2 SSL Certificates

We automatically provision and manage SSL/TLS certificates for your custom domain so that traffic is served over HTTPS. By connecting a domain, you authorize us to issue and renew certificates on your behalf through our infrastructure provider. If certificate issuance fails due to DNS misconfiguration or domain validation issues, your custom domain may be temporarily inaccessible over HTTPS until the issue is resolved.

5.3 Content Responsibility

When you connect a custom domain, your donation page — including your display name, profile image, donation goals, and any other content you provide — becomes accessible under your domain. You are solely responsible for everything displayed there:

• Your display name and profile information
• Profile images and avatars
• Donation goal descriptions
• Social platform links
• Any other user-generated content on your page

Because the page is served on your domain, visitors may reasonably associate the content with you rather than with ZeroCut. You bear full responsibility for ensuring that your content complies with applicable laws and does not violate the rights of others.

5.4 Content Moderation

We make reasonable efforts to moderate content across the platform, including profanity filtering on donation messages. That said, we cannot guarantee the removal of all objectionable material in real time. If you spot content that violates these Terms, let us know and we will look into it.

5.5 Prohibited Content

Custom domains must not be used to host, display, or promote:

• Offensive, hateful, or discriminatory content
• Misleading or deceptive content that impersonates another person or brand
• Content that infringes on third-party intellectual property rights
• Content that violates applicable laws or regulations
• Phishing pages, malware distribution, or any form of fraud

5.6 Enforcement and Takedown

We reserve the right to disable or remove any custom domain at any time if we determine, at our sole discretion, that:

• The content violates these Terms or applicable laws
• We receive valid abuse reports or legal complaints
• The domain is being used for fraudulent or deceptive purposes
• Continued operation poses a legal or reputational risk to ZeroCut

We operate under the laws of the European Union and will comply with applicable European regulations, including requests from competent authorities and domain registrars. Where required by law or by the policies of your domain registrar, we may suspend your custom domain, disable your account, or remove content.

5.7 Subscription, Billing, and Expiry

Custom domains are available as a separate monthly subscription ($1/month for Premium users, $5/month for Basic users). If your subscription is cancelled or lapses, your custom domain will stop serving your donation page. Visitors to your domain will see an error page or no content at all — we do not redirect them elsewhere. You can reconnect a custom domain at any time by starting a new subscription.

If your domain registration itself expires (at your registrar, not at ZeroCut), we are not responsible for what happens to traffic intended for that domain. It is your responsibility to keep your domain registration active.

5.8 Liability

ZeroCut is not liable for any losses, damages, or disruptions arising from your use of a custom domain, including but not limited to DNS misconfiguration, domain expiry, certificate issuance failures, or content served on your domain that you provided. Your use of custom domains is at your own risk, and you agree to indemnify ZeroCut against any claims arising from content served on your custom domain.

6. No Refunds

7. Acceptable Use

You agree not to use ZeroCut to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Engage in fraudulent, deceptive, or illegal activities
• Collect donations for illegal purposes or activities
• Impersonate another person or entity
• Transmit viruses, malware, or other harmful code
• Interfere with or disrupt the operation of our services
• Use automated systems to access our services without permission

8. Content and Intellectual Property

8.1 Your Content

You retain ownership of all content you upload or create on ZeroCut, including your profile information, donation page customization, and any other materials you provide.

8.2 License to ZeroCut

By using our services, you grant ZeroCut a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for the purpose of providing our services to you.

8.3 ZeroCut Intellectual Property

All ZeroCut trademarks, logos, and service marks are the property of ZeroCut. You may not use our intellectual property without our prior written consent, except as necessary to use our services in accordance with these Terms.

9. Disclaimers

ZeroCut provides its services "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• Our services will be uninterrupted, secure, or error-free
• Any defects or errors will be corrected
• Our services will meet your specific requirements

ZeroCut is not responsible for the actions, content, or services of third parties, including payment processors, social media platforms, or streaming services.

10. Donations

Donations made through ZeroCut are final and non-refundable, except as required by law or as determined by the payment processor. ZeroCut is not responsible for disputes between creators and donors. Any refund requests should be handled directly between the creator and donor, or through the payment processor's dispute resolution process. Please refer to Section 6 for our complete No Refunds policy.

11. Limitation of Liability

To the maximum extent permitted by law, ZeroCut shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless ZeroCut, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of our services, violation of these Terms, or infringement of any rights of another party.

13. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, for any reason including, but not limited to, violation of these Terms, fraudulent activity, or illegal conduct. Upon termination, your right to use our services will immediately cease.

You may terminate your account at any time by contacting us at contact@zerocut.gg. Upon termination, you remain responsible for any outstanding obligations.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email to the address associated with your account. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through appropriate legal channels.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@zerocut.gg

Website: zerocut.gg